Privacy Policy

The privacy and security of your personal information is very important to us. We will not disclose it to anyone except with your consent or if the law, public duty or our legitimate interests require us to do so. Any queries about the privacy of this site should be sent to Data Manager, Explore Egypt.co.uk. 24 Wellington Place, Ash Vale, GU12 5AL

We respect the privacy of our customers therefore we are committed to the following privacy policy, which is designed to give you peace of mind and confidence in dealing with us. You may contact us at any time to access or amend your information or request not to receive any communication from us.

By accepting this privacy policy and providing your personal data, you consent to the use, processing, storing, transferring and disclosing of your information and data referred to in this policy statement for the purposes set out in this privacy policy statement

What personal information do we ask for?
• Whether you are booking a holiday, requesting a brochure, or signing up for email updates, we will ask for your name, your postal address, your telephone and e-mail address and in some cases a scanned or faxed copy of your passport.
• We need your name so we can confirm these details to the relevant hotels, airlines etc. who the booking is for.
• We also need your address so that we can send you a confirmation invoice as well as your travel documents and in case we have to write to you about any part of your booking in advance of your holiday.
• We would need your telephone number and e-mail address in the unlikely event that we need to contact you urgently about your booking.
• We may also use this information to let you know about any special offers/promotions we think would be of interest to you.
• You can advise us at any time if you wish to opt out of receiving any further information from us.
• We may need a copy of your passport if any traveller is under the age of 18 and for booking certain internal flights or entering Egypt on a cruise boat holiday. This is to comply with Egyptian Tourist board regulations.
• We need your credit card details so that we can collect payment for your booking.
• We don’t store any credit/debit cards details.
• We do not disclose your personal information to third parties except for the purpose of completing your transaction, providing booking services to you and obtaining professional advice.

• We will not hold information or data for any longer than necessary for the purposes set out in this privacy policy statement.
Explore Egypt ensures that their customer information, mailing address information and all data submitted to them is stored on secure databases and protected.
We also have a Firewall (security software) in place to protect our internal information from the Internet. Our website is constantly monitored for security problems. We also regularly review our security arrangements in line with latest developments in the technology available.

Due to the nature of the Internet, information and data you provide may be transferred outside the country where it is submitted to us. If you are submitting information or data from a country within the European Economic Area (EEA) it is possible that it may be transferred outside the EEA.

Links to other sites
This Privacy Policy only covers you while you are on our site. Once you click on a link to another website, the Policy no longer applies.
Explore Egypt.co.uk will only disclose your name and booking details to our suppliers for operational purposes. We will not pass on your details to other companies for marketing purposes.
We will not disclose credit/debit card numbers unless we believe in good faith that the law requires it.
Explore Egypt is a trading name of Fahmy Limited Company, Registration No 6202550 UK.

Explore Egypt is also a registered company in Egypt No 1403 Explore Egypt Cruises.

Improving security yourself
Don’t become a victim of identity theft or fraud – there’s a lot you can do to protect yourself.

Passwords
• If you pay us online, do not pick a password that will be easily guessed on your paypal or other accounts, for example your telephone number or daughter’s birthday. Use a combination of letter, words and numbers to keep your password secure.
• Do not tell anybody your login information. Your password should be secret and known only to you. If you suspect somebody else knows your password, change it immediately.

Anti-Virus
• Viruses can be a huge problem. You should use anti-virus software to protect your computer and minimize the risk that your personal details or information might be compromised by a virus. Make sure you set up your anti-virus software so that it regularly updates itself.

Firewalls
• A firewall is a device or piece of software that is designed to control the traffic passing between your computer and the internet.
• Firewalls are a very effective security measure and limit how your computer can be accessed from the internet, which makes it harder for a hacker to attack it. Whenever you use the internet, you should have a firewall in place, especially if you’re using a broadband internet connection.

Spyware
• Spyware or Ad-ware is a growing problem. Spyware is a term used to describe a type of program that tries to collect information about you and your browsing habits, often without your knowledge or consent. People are normally tricked into installing spyware programs.
There are a number of anti-spyware programs available, many of which are free. It is a good idea to use an anti-spyware program to make sure your computer is clean.